{"id":459,"date":"2026-05-21T02:29:43","date_gmt":"2026-05-21T02:29:43","guid":{"rendered":"https:\/\/casecollection.ca\/?page_id=459"},"modified":"2026-05-24T12:40:22","modified_gmt":"2026-05-24T12:40:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/casecollection.ca\/fr_ca\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n<div class=\"casecollection-faq-wrapper\">\n    <h2 class=\"faq-page-title\">Foire aux Questions (FAQ)<\/h2>\n    \n    <div class=\"faq-item\">\n        <details>\n            <summary>Quels sont les d\u00e9lais de livraison ?<\/summary>\n            <div class=\"faq-content\">\n                <p>Chaque coque est unique et personnalis\u00e9e \u00e0 la demande. Notre d\u00e9lai de production varie de <strong>1 \u00e0 4 jours ouvrables<\/strong>. \u00c0 cela s&rsquo;ajoute le temps de transport de la m\u00e9thode de livraison que vous choisirez lors du passage \u00e0 la caisse.<\/p>\n            <\/div>\n        <\/details>\n    <\/div>\n\n    <div class=\"faq-item\">\n        <details>\n            <summary>Puis-je annuler ou modifier ma commande apr\u00e8s l&rsquo;avoir valid\u00e9e ?<\/summary>\n            <div class=\"faq-content\">\n                <p>Comme nos produits sont fabriqu\u00e9s sur demande de mani\u00e8re tr\u00e8s rapide, vous disposez d&rsquo;un d\u00e9lai strict de <strong>1 heure<\/strong> apr\u00e8s le paiement pour demander une modification ou une annulation. Pour ce faire, veuillez nous contacter imm\u00e9diatement via notre formulaire de contact. Au-del\u00e0 de ce d\u00e9lai, la commande entre dans notre file d&rsquo;attente de production et ne pourra plus \u00eatre modifi\u00e9e ni rembours\u00e9e.<\/p>\n            <\/div>\n        <\/details>\n    <\/div>\n\n    <div class=\"faq-item\">\n        <details>\n            <summary>Puis-je retourner ma coque si je change d&rsquo;avis ?<\/summary>\n            <div class=\"faq-content\">\n                <p>Puisqu&rsquo;il s&rsquo;agit de produits uniques et enti\u00e8rement personnalis\u00e9s, nous n&rsquo;acceptons pas les retours par simple changement d&rsquo;avis ou en cas d&rsquo;erreur de mod\u00e8le de t\u00e9l\u00e9phone lors de la commande. De plus, veuillez noter que les couleurs de l&rsquo;impression r\u00e9elle sur la coque peuvent pr\u00e9senter une <strong>l\u00e9g\u00e8re variation de teinte<\/strong> par rapport aux images de l&rsquo;\u00e9cran, en raison du calibrage des couleurs de chaque moniteur ou appareil. Si votre produit pr\u00e9sente un d\u00e9faut de fabrication mat\u00e9riel, nous vous garantissons un remplacement gratuit.<\/p>\n            <\/div>\n        <\/details>\n    <\/div>\n<\/div>\n\n\n\n\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-459","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/casecollection.ca\/fr_ca\/wp-json\/wp\/v2\/pages\/459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casecollection.ca\/fr_ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casecollection.ca\/fr_ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casecollection.ca\/fr_ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/casecollection.ca\/fr_ca\/wp-json\/wp\/v2\/comments?post=459"}],"version-history":[{"count":7,"href":"https:\/\/casecollection.ca\/fr_ca\/wp-json\/wp\/v2\/pages\/459\/revisions"}],"predecessor-version":[{"id":522,"href":"https:\/\/casecollection.ca\/fr_ca\/wp-json\/wp\/v2\/pages\/459\/revisions\/522"}],"wp:attachment":[{"href":"https:\/\/casecollection.ca\/fr_ca\/wp-json\/wp\/v2\/media?parent=459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}